How The Trust Search Works - User Guide

When you go out for lunch or dinner at a particular restaurant and have a good experience, you will likely discuss it with your friends and family. Furthermore, if you’re a foodie, you’d always be looking for new eateries around the corner and would love to know what’s new in the town, what’s more famous, and what’s actually delicious. 

The same goes for other businesses. People who get to know about an honest plumber, or even a mechanic, would be keen to return to him and also tell people about how great an experience they’ve had visiting his business. Drivers usually refer to smart and reliable mechanics in the local vicinity, and someone in need of a good dentist may also suggest where to find such a dentist who is experienced and affordable at the same time.

It also goes the other way round. What if you visited a place or restaurant and decided to share your honest experience about the food, service, and pricing with your acquaintances and loved ones to help them make better dining choices? What if all such information is stored on a single platform, where, with just a click, you could get to know about the real user reviews and feedback of the places you have plans to visit in the future?

Free and easy access to user reviews on The Trust Search

Well, anyone simply having internet access and a suitable device can browse The Trust Search website, which is an open platform. You can search the businesses and read hundred percent genuine reviews and personal experiences of people on that particular business. 

When you visit the website, you instantly start receiving suggestions for the most suitable options near you. For instance, if you are visiting the website from Washington DC, you’ll instantly start getting suggestions on user-trusted and reviewed places, including restaurants, eateries, barbers, dentists, and the list goes on and on. 

How it works

If you wish to use the platform with all its features, you’ll have to register on the website, which won’t take more than just a few minutes with some very basic information. Once you are signed in, you are good to go. You can explore tons of options available with all their business details and a visually rich presentation to grasp the idea of their quality. 

You can also post reviews on any establishment in your community. You can share all your experiences, whether good or bad, by narrating the story in your own words without any fear of alteration to your comment, until you stick with the fair usage policy and comment in a civilized manner that doesn’t harm or hurt the feelings of the aggrieved party, that might be a pizza shop, a dentist, or any particular business. 

What Are Some Quick Advantages for Users? 

Help in making informed decisions.

As mentioned earlier, we house open user reviews who’ve had recent experience at a certain business. We allow them to speak their heart out, staying within the user guidelines. All the information comes straight from the mouth of the user in his own raw style, which usually makes it easy to judge whether it’s true or fake. We also have a foolproof publishing mechanism where an entire dedicated team scrutinizes each comment and only then publishes it after confirming the authenticity of the review to prevent fake feedback. So when you get to find raw information on a business you intend to visit soon, it becomes easy for you to proceed or halt and start looking for better options. 

Time-saving and quick comparisons 

Multiple recent surveys suggest that around 91% purchases are influenced by online user reviews, and these very reviews have turned out to be the strongest marketing tool lately. It also seems justified to follow the instincts of other fellow buyers from your community who have a lot of similarities and also constraints like you do. So their instincts and experiences narrated in raw form allow you to make up your mind whether to go for that pick or not. It saves a lot of time, energy, and resources, es of course, that you can channelize on some better option at hand or through The Trust Search suggestions.

Our Missions: Real Reviews. Real Transparency. Real Trust.

Unlike other review platforms, we are grounded in the core principle of trust. We do not intend to become the biggest platform in the future; instead, we are determined to become the platform that people can trust without any fears or concerns. 

Our goal is simple:

• Help customers find trusted businesses

• Help businesses build an authentic reputation

• Keep a stern check on fake feedback

• Provide a transparent trust scoring system. 

  The Trust Search is the fastest growing community of customers and businesses from around the world for local business discovery, and connecting customers with the most credible businesses with the highest user feedback as trustworthy. 

Our core function is projecting user-generated data on a neutral platform that publishes user reviews, feedback, and experiences without any alteration, for the purpose of public consumption to get more knowledge on their desired brands and businesses they are searching to buy a product or service.

Who Can Use the Trust Search and How?

We allow businesses to claim business profiles on our platform against a very nominal fee. Through this profile, businesses start getting reviews, and they can respond to the user feedback. Moreover, businesses can share all their important and relevant details that turn their profile into a digital storefront. They can visually strengthen their profile by adding powerful images and videos of their business. In addition to that, they can get several benefits for the business right away. 

How can users review a business?

This is an open platform. Any person can access this website at any time and from any place in the world. However, if you want to contribute in the shape of a review, you will have to sign up as a registered user on our platform. The system will require only a few fundamental informational details about you, and you will be registered within a few minutes. Once you are done with the registration, you can review any business or establishment that you have had a recent experience with. You can also mention phone calls and communication as an experience as well.

Our review moderation system

Many platforms continuously work to manage and organize a large volume of reviews and feedback to ensure a more reliable experience for users. What sets us apart from our competition is this exact point. We have an entire dedicated team of professionals who manually scrutinize each review, feedback, and comment, and publish only after the confirmation of authenticity. This is the prime difference between the trust search and the rest. We never allow even the minutest comment that we suspect is fake. It helps both the customers and businesses. 

How is the trust search score calculated?

This is another area where greater transparency can strengthen trust, particularly regarding the overall scoring and rating mechanism for customers and businesses. Our trust score mechanism is just as simple as it gets. Multiple factors help us calculate the score of a particular business or establishment. These factors include 

• Average star rating

• Number of verified reviews

• Review consistency over time 

• Number of resolved complaints

In addition to the generic product and service ratings, we also consider behavioral and engagement factors, implying how a business treats its customers, prospects, and even complainants. 

Business protection and transparency

We are fostering a community where the interests of all parties concerned are safeguarded. Many businesses focus on managing their reviews in the best possible manner on other platforms. We have devised a strict and transparent mechanism that prevents businesses from getting fake feedback. Our dedicated team manually scans and confirms each review, and only after completion does a review earn its spot on our platform. Moreover, businesses can flag and report fake reviews if they find any. We don’t remove criticism; instead, we remove manipulation. So join us with confidence.

User protection and dispute resolution

We care for the businesses and protect their reputation from unjust and fake feedback; we guarantee and ensure the protection of users and the sanctity of their reviews and opinions. We never allow businesses to influence or manipulate the user reviews. If they find any review offensive or unjust, they can communicate with the reviewer strictly within the confines of our guidelines and cannot coerce or threaten a reviewer until the review is genuine and legally correct. 

Our long-term vision

We initiated this platform with the belief that we would bring about some change where trust is broken everywhere. Human emotions and sentiments are often influenced and shaped by commercial interests. We believe in preserving the true essence of human emotions and providing the masses with the right information to the best of our skills and knowledge. We, as the fastest-growing community, pledge to stick with our norms. We guarantee that no financial or personal gains would ever hinder our ways and stain our ambition to stand by the side of truth.

The final thought

We believe that finding a business shouldn’t feel like gambling. At the trust search, we believe that trust should be measurable, transparent, and earned, not manipulated. 

At the trust search, we combine technology, moderation, and accountability to create a safer digital environment for consumers and businesses alike. 

So whether you’re looking to find reliable services in your surroundings or an aspiring business looking to build online credibility, the trust search is the place for you.   

Frequently Asked Questions.

Is The Trust Search free to use?

We charge quite a nominal cost for registration that is worth every dollar. You start enjoying the spotlight right from day one. 

Should a small business join your platform?

Yes. Small businesses and startups can equally benefit from the opportunity. Our tailored plans are suitable for businesses with a small budget, so yes, you must consider it. 

How can reviews on The Trust Search help attract new customers?

Positive reviews on The Trust Search help businesses build trust and influence potential customers.

How can businesses benefit from your platform?

Businesses can build their credibility and brand recognition by registering with us. Once you register, people give feedback about your business, and you get to engage with them. Their positive reviews can attract more customers and also increase the trust of other potential clients. Once your brand earns a good reputation, this marketing strategy works faster than any other strategy.

Can businesses directly respond to customers?

Yes. You are allowed to respond and listen to their encouragement or grievances whatsoever. Through direct communication, you can satisfy them if they complain. This engagement instills confidence in them that their voice is being heard and that you are a reputable brand, not just a random shop where their money isn’t safe. Instead, they get value for their money, and you are there to respond to their queries, and you own what you sell. 

For any further queries, you can contact us around the clock for a detailed response.